The CHAOSS project represents a potential force for power and good in open source. This session includes speakers who took part in a two-year long reflection on DEI practices within the CHAOSS project. The session will help other open source projects in their work towards improving diversity, equity, and inclusion by exploring practices within the CHAOSS project first, then using those examples as points of reference for other projects. Our efforts have focused us on newcomer experiences, community surveys, and sustaining the people within the project. In particular, the session will discuss these efforts, aimed at answering the question of: How do we help open source communities to be more diverse, equitable, and inclusive?
Intro: Our CHAOSS DEI reflection team is amazing. We have been able to work together over the last few years, building and establishing direction for the CHAOSS project and others. Our work has resulted in many improvements within the CHAOSS project as well as external engagements aimed at better centering DEI within open source.
Main idea 1: Supporting new contributors and making your onboarding process smooth helps with contributor retention.
Supporting detail 1: Challenges include language barriers, time zones, access to tools from bandwidth limitations or other access limitations, merging in and accepting contributions in a timely manner
Supporting detail 2: Helpful strategies include improving documentation, open office hours, welcome slackbot, accepting contributions of all kinds, having a newcomer space in slack/communication channels, onboarding calls
Main idea 2: Our two-year reflection process did not always go as planned.
Main idea 3: Strategic use of community surveys helps you to better understand the feelings, emotion, and qualitative feedback of the community.
Conclusion: We have learned to be patient with our work. Advancing DEI in open source is challenging as we attend to corporate interests, community needs, and, most importantly, the safety of people for whom our efforts have an impact.
Speakers: Kristi Progri Justin W. Flory Matt Ruth Ikegah Sean Goggins