Giuliana Viviano

IoT, NEW TECHNOLOGY AND SUSTAINABILITY-DRIVEN INNOVATION
New technologies extend digital capabilities and bring a brighter future for a sustainable development of business.
The Internet of Things (IoT) and Artificial Intelligence (AI) are emerging as powerful new technologies applied for water and energy management, environmental monitoring, smart industry, smart services and supply chain management.
New technologies have the potential to CREATE AN EFFICIENT, EFFECTIVE AND SECURE ECOSYSTEM taking advantage of connected devices for managing smart services, redesigning sustainable supply chain, distribution and outsourcing processes and reorganizing internationalization projects, facing the major global challenges for sustainable development and circular economy.

IoT and AI enable the so called ‘SERVITIZATION’, aiming at supplying not only a product but also the so called ‘SMART SERVICES’ for customers care
management and after sale relationships.

Privacy and Cybersecurity by design: companies need to consider GDPR and privacy compliance issues and related risk for cybersecurity already in the design
process of smart devices to effectively implement data protection and cybersecurity principles.

The new challenge for companies is the management of new services and big data in one hand and safety in the use of interconnected devices on the other
hand.

Companies, in this situation, are becoming a constant target for hackers and cybercriminals who access unlawfully IT systems and networks creating business
interruptions, temporary inefficiencies and, sometimes, severe operational and reputational damages.